Articles.Case Studies.FAQs.
Articles

Online Learning and Higher Education: Key Questions and Considerations
Document on the topic of online education and eLearning which brings together the series of articles submitted to the UK National Support Service for EPALE. Provides an insight to online education and eLearning from a national perspective and for discussion amongst researchers and academics within the profession. Author : Michael Stewart, Founder director, iDi

Six Trajectories for Digital Technology in Higher Education
Six individual trajectories of digital technology are enabling the ambitious goal of a responsive, personalized digital learning environment for higher education. Author : Malcolm Brown, Director of the EDUCAUSE Learning Initiative (ELI)

Effective Practice in the design of directed independent learning opportunities
This study, commissioned by the HEA and the QAA, focuses on directed independent learning practices in UK higher education. It investigates what stakeholders (including academic staff and students) have found to be the most effective practices in the inception, design, quality assurance and enhancement of directed independent learning and explores how best to promote effective practice to stakeholders. Authors : Professor Liz Thomas, Dr Robert Jones and Dr James Ottaway

Answering Demand for Educating the Next Generation of Business Leaders
FE News – Michael Desiderio, Executive Director at EMBAC (Executive MBA Council)

The Digital Learning Revolution
News article from the Jamaica Observer
Case Studies
“Rikki’s strategic advice was pivotal in launching my business. Her ability to see the bigger picture and offer practical, actionable solutions helped transform my ideas and vision into a thriving daily operation. She brings empathy and insight to every challenge.”
Connie Barrett, Owner, Kids In Charge
“Collaborating with Rikki on the Equal Chances Programme has been a highlight. She consistently brings professionalism and dedication, guiding our team through both routine and difficult situations. Her support has made a measurable difference, and I am eager to work with her again in Barnet.”
Karen White, Development Manager, Pre Schools Learning Alliance
“Our work with Rikki during the launch of the Ilford Blueprint was exemplary. She managed every detail with professionalism and ensured a seamless rollout. Her expertise and warm approach made the event a true success.”
Mark Lucas, Head of Inward Investment, Redbridge Council
“Thank you, Rikki, for your unwavering support and guidance. Your input has been crucial to my project, and I am optimistic about reaching completion with your continued help.”
Waleed Butt, Cross Border Innovations Fund
“Rikki’s contributions to our employment and skills initiatives have been invaluable. Her strategic perspective and ability to foster growth within the Regeneration Unit will be missed. Thank you for your commitment and outstanding support!”
Julie Khan, Workforce Development Manager, Redbridge Council
“Partnering with Rikki and her network of seasoned business coaches has added tremendous value to our work. Their collective experience and hands-on business knowledge deliver impactful solutions every time.”
Umbrella Education
Frequently Asked Questions
How long do your training sessions last?
Training sessions vary from two hours to two days, depending on the chosen course and learning objectives. For instance, our LEGO® Serious Play® Build Level 1 & 2 workshops last up to three hours, while bespoke Business Simulation programs run across two full days.
Are your sessions available virtually?
Yes, several of our courses are delivered online to support flexible participation for remote teams and individuals.
Can you design bespoke training sessions?
Absolutely. Every bespoke session is tailored to your organisation’s requirements, ensuring content and activities meet your team’s goals and address specific challenges.
What are the costs of your training sessions?
Pricing starts from £47.00 for our introductory online courses and £97.00 for in-person attendance. Custom quotations are provided for tailored or multi-day programs.
Who delivers your training sessions?
All sessions are facilitated by experienced trainers and certified coaches, each with industry-specific expertise in skills development, wellbeing and business transformation.
What topics do your training sessions cover?
We offer a wide range of topics including resilience, stress management, emotional wellbeing, leadership, team collaboration, effective communication, business simulation activities and creative problem-solving.
Do participants receive certificates of completion?
Yes, certificates are provided for most courses and workshops, validating attendance and skill acquisition.
Do you offer post-training support or resources?
Participants benefit from follow-up resources, downloadable materials, and the option to schedule coaching or feedback sessions for sustained learning.
Is your training suitable for individuals, teams, or organisations?
Our programs are designed for versatility, supporting personal development, team growth, or organisation-wide improvement.
How do I book a training session?
Bookings can be made through our website by contacting us directly via email mailto:info@smartsimglobal.com or our Contact Form. We consult with you to determine the best session type, schedule, and any custom requirements.
Can you accommodate accessibility and specific learning needs?
Yes. We ensure all sessions are inclusive, accessible, and adaptable to meet the unique needs of all participants.
What is your cancellation or rescheduling policy?
We understand that plans can change. Sessions can be rescheduled with advance notice, and cancellations are subject to our flexible policy. Please contact us for further details.
Do you offer group discounts or corporate packages?
Group rates and tailored packages are available for organisations and teams booking multiple sessions. Please inquire for custom pricing and program options.
Can you provide references or client testimonials?
Certainly. We are happy to share client testimonials and case studies demonstrating the positive impact of our programs.
